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We're on a mission to help merchants grow safely online.

We're a fraud prevention company optimizing transactions and customer journeys with innovative solutions that combine machine learning and human insight.

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Our solutions

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Read our customers' stories

Solving your fraud challenges

Online payment fraud
Account takeover

Refund abuse

Policy abuse
Marketplace fraud

3D Secure

Online payment fraud & chargebacks

Card-not-present payments, including all online transactions, come with their own share of pain points. Leverage Ravelin’s expertise to reduce your chargeback rate and stop fraudsters in their tracks using both machine learning and human insights.
Learn more

Account security & takeover (ATO)

Money, customer loyalty and your reputation – there’s more at stake than ever when it comes to user account takeovers. With easy-access stored cards and personal information to gain, you’ll want to stop fraudsters looking to break into customers’ accounts.
Learn more

Refund abuse protection

Ravelin gives you the tools to accurately identify acceptable returns behavior from abuse and fraud. Confidently accept returns and issue refunds to good, profitable customers, while blocking fraudsters and adding friction to rehabilitate opportunists.

Learn more

Promo, policy & voucher abuse

Vouchers, sales and offers are effective tools to win and retain customers. But customer acquisition costs can be drastically inflated when promotions are abused. We protect your marketing investments by setting limits on how – and how many times – a promotional offer can be redeemed.

Learn more

Supplier & marketplace fraud

Marketplaces allow smaller businesses to participate in the online economy. But bad actors have found ways to take advantage. Detect and prevent supplier and marketplace fraud to keep your bottom line safe.
Learn more

3D Secure, SCA & transaction optimization

From compliance to security, there are plenty of reasons for merchants to use 3DS authentication. The elephant in the room? Friction and churn. Ravelin will optimize your customers’ journey to give you the best of both worlds.
Learn more
Online payment fraud

Online payment fraud & chargebacks

Card-not-present payments, including all online transactions, come with their own share of pain points. Leverage Ravelin’s expertise to reduce your chargeback rate and stop fraudsters in their tracks using both machine learning and human insights.

Learn more
Account takeover

Account security & takeover (ATO)

Money, customer loyalty and your reputation – there’s more at stake than ever when it comes to user account takeovers. With easy-access stored cards and personal information to gain, you’ll want to stop fraudsters looking to break into customers’ accounts.

Learn more

Refund abuse

Refund abuse protection

Ravelin gives you the tools to accurately identify acceptable returns behavior from abuse and fraud. Confidently accept returns and issue refunds to good, profitable customers, while blocking fraudsters and adding friction to rehabilitate opportunists.

Learn more
Policy abuse

Promo, policy & voucher abuse

Vouchers, sales and offers are effective tools to win and retain customers. But customer acquisition costs can be drastically inflated when promotions are abused. We protect your marketing investments by setting limits on how – and how many times – a promotional offer can be redeemed.

Learn more
Marketplace fraud

Supplier & marketplace fraud

Marketplaces allow smaller businesses to participate in the online economy. But bad actors have found ways to take advantage. Detect and prevent supplier and marketplace fraud to keep your bottom line safe.

Learn more

3D Secure

3D Secure, SCA & transaction optimization

From compliance to security, there are plenty of reasons for merchants to use 3DS authentication. The elephant in the room? Friction and churn. Ravelin will optimize your customers’ journey to give you the best of both worlds.

Learn more

Unrivaled
end-to-end support

You don’t have to fight fraud alone. At Ravelin, we’re proud of our exceptional track record of holistic customer support that enables your global growth.

Along with your dedicated account manager, three dedicated teams across Integrations, Product Support and Data Science will ensure you get the most of your solution. Enjoy in-depth analytics and strategy, prompt technical support, and open channels of communication, all working to provide you and your customers with the best possible experience.

Discover Ravelin support

Customer testimonials

Just Eat Testimonial Logo

“The Ravelin team have always been proactive to solve real problems...”

Aaron Wilson

Product Manager – Identity Protection

Minicabit Testimonial Logo

“Since we deployed Ravelin, the biggest benefit has been that our fraud has been cut in half...”

Amer Hasan

CEO of Minicabit

Flix Testimonial Logo

“What really impressed us was the patience and time that Ravelin took to understand our business...”

Michael Glenn

Ecommerce Operations

Just Eat Testimonial Logo

“The Ravelin team have always been proactive to solve real problems...”

Aaron Wilson

Product Manager – Identity Protection

Minicabit Testimonial Logo

“Since we deployed Ravelin, the biggest benefit has been that our fraud has been cut in half...”

Amer Hasan

CEO of Minicabit

Flix Testimonial Logo

“What really impressed us was the patience and time that Ravelin took to understand our business...”

Michael Glenn

Ecommerce Operations

Read the case studies

Our latest fraud & payments content

348 Refunders blog 885 x 505

5 types of refund abuser you’ll meet after the peak period sales boom – and how to deal with them

Not all refund requests come from a place of honesty. And not all refunders have the same motivations. Learn the types of refund abusers to know how to deal with them.

Read now
328 FS24 Digital goods Infographic 885x505 opt 2

Online marketplaces and fraud: Trends, predictions and analysis

Expected to reach $3.5 trillion in sales in 2024 alone, online marketplaces are booming. And so is online marketplace fraud.

Read now
351 PSD2 UK blog 885 x 505

National Payments Vision: Is the UK abolishing PSD2 SCA?

Following the release of the UK Government’s National Payments Vision, there’s been a lot of talk around the potential removal of PSD2 SCA in the country. What do you need to know?

Read now
348 Refunders blog 885 x 505

5 types of refund abuser you’ll meet after the peak period sales boom – and how to deal with them

Not all refund requests come from a place of honesty. And not all refunders have the same motivations. Learn the types of refund abusers to know how to deal with them.

Read now
328 FS24 Digital goods Infographic 885x505 opt 2

Online marketplaces and fraud: Trends, predictions and analysis

Expected to reach $3.5 trillion in sales in 2024 alone, online marketplaces are booming. And so is online marketplace fraud.

Read now
351 PSD2 UK blog 885 x 505

National Payments Vision: Is the UK abolishing PSD2 SCA?

Following the release of the UK Government’s National Payments Vision, there’s been a lot of talk around the potential removal of PSD2 SCA in the country. What do you need to know?

Read now
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Awards and nominations

Certifications and compliance

Ravelin is certified as Payment Card Industry 3D Secure compliant. This standard ensures PCI-DSS requirements are met where 3DS Server, Access Control Server, and Directory Server functions are performed.

Ravelin is certified as Payment Card Industry Data Security Standard compliant, which ensures that we handle sensitive payment card information securely.

Ravelin has been assessed by British Assessment Bureau and deemed to comply with the requirements of ISO 27001:2013.
The Visa Global Registry of Service Providers acknowledges service providers that have shown their commitment to security by meeting the requirements of the PCI Standard.