Global Retail Fraud Trends 2025 – new Ravelin report

Omnichannel and online-first are the trends that many retail companies have decided to follow in order to stay competitive in a sector that's forecast to bring in $3.66 trillion in revenue this year alone, according to Statista. Meanwhile, everyone's talking about AI-enabled agentic (e)commerce and how it's expected to reshape the way consumers shop online forever.

Working with leading retail companies from across the world – including River Island, John Lewis and The Iconic – Ravelin's expertise lies in preventing fraud and abuse and allowing merchants to accept more payments with confidence.

Ravelin conducted a survey of merchants in 10 countries, centered around their fraud and payments landscape in recent months as well as their predictions.

Today, we're releasing new data for the Retail sector, including three subsectors:

• Retail: Clothing, Accessories & Beauty – where friendly/consumer fraud has been a headache for many
• Retail: Computers & Electronics – increasingly attacked by criminals due to high ticket items
• Retail: Other – to make sure all voices are heard and all subsectors covered
  

Click here or on the image below to grab the report and better understand the fraudscape for the industry.

Download the Online Retail Fraud Report 2025 here.

Related resources

• Agentic commerce fraud: How to protect your online shop
• Case Study: How River Island used Ravelin to transform and expand its fraud strategy
• Video: Fraud in the wild: Real-world case studies
• Merchants sacrifice profit for customer loyalty – and are paying the price as fraud surges
• 5 types of refund abuser you’ll meet after the peak period sales boom – and how to deal with them
• Ravelin's Fraud & Payments Survey Report 2025